Ila · Account deletion

Delete your account and data

You can delete your Ila account and everything linked to it at any time.

In the app (fastest)

  1. Open Ila and go to Settings → Account.
  2. Tap Delete account and confirm.

This immediately deletes your account (email and sign-in details) and all your encrypted cloud backups. It doesn't touch the diary on your phone. To remove that too, use Settings → Your data → Erase this phone's diary, or uninstall Ila.

Without the app

Email rishi007.pandey@live.com with the subject "Delete my Ila account", from the email address you signed up with (or tell us the Google account you used). We'll confirm it's you and delete your account and all cloud backups within 30 days, then reply to confirm.

What is deleted

DataWhat happens
Account (email, sign-in method, account ID)Deleted
Encrypted cloud backups and wrapped keysDeleted
Optional usage stats and crash reports (if you'd turned them on)Not linked to your account; they expire automatically after 2 months (stats) or 90 days (crash reports)
The diary on your phoneStays until you erase it in the app or uninstall Ila
Backup or CSV files you saved yourselfStay wherever you saved them; delete them yourself